Trusted NDIS Provider in Australia - About Us

Assured Care Solutions (formerly Assured Home Care) is a family business specialised in supporting NDIS participants within Adelaide. Starting in 2008, we provide Supported Independent Living (SIL) and Accommodation Supports, Community Services, Support Coordination and Plan Management.

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Assured Care Solutions NDIS provider logo representing trusted disability support services in Australia.
Tailored NDIS in-home and community care services in Australia, providing compassionate, flexible, and reliable support through Assured Care Solutions.

Assured Care Solutions has been a family owned and operated company since 2008.

It’s what drives us every day.

Originally founded as Assured Home Care in 2008, we have grown and are now known as Assured Care Solutions.

We provide care support services to NDIS participants within the community, 24 hours a day, 7 days a week. Our dedicated team of support workers are located throughout metropolitan and regional Adelaide and Whyalla. We also provide support coordination in Port Pirie and surrounding areas.

View Our NDIS Support Services

Our Vision

To be a top tier provider with quality solutions within the NDIS sector, with dedicated and unwavering compassion. Ensuring that every individual is heard, their journey respected, and empowered to thrive.

Our Mission

We champion individuality and inclusion, providing safe, person-led support where everyone feels a sense of belonging. Through bold collaboration, shared responsibility, and smart solutions, we turn care into opportunity and diversity into strength.

We have a passion for making a positive difference to people’s lives.

Starting in 2008, we provide Supported Independent Living (SIL) and Accommodation Supports, Community Services, Support Coordination and Plan Management.

17+

Years Experience

Our Values

Belonging

We create a welcoming culture where everyone feels seen, heard and valued.  Through open communication and genuine connection, we build trust with our clients and staff, fostering a shared sense of purpose and community.

Integrity

At the heart of our organisation is a commitment to honesty, trust, fairness, respect, and responsibility. We believe it is essential to deliver ethical, high-quality services to our participants by creating a safe, supportive and respectful environment for our staff.

Safety

We prioritise the safety and wellbeing of everyone in our organisation and the clients we support. We are committed to fostering a culture where safety is embedded in everything we do. Safety is everyone’s responsibility.
Compassionate NDIS home care provider supporting people with disabilities to live independently in Australia.

Our Story

"We started Assured Care Solutions (formerly Assured Home Care) with my daughter Nicky and brother Graeme back in 2008.
Our vision was to create an organisation that really cared about looking after our clients and put their needs and outcomes first."

-Julie De Jong, Founder and Board Chair

Assured Home Care had humble beginnings (we started operating in the garage of a church building in 2008!), but with much passion and hard work of our team members, we experienced rapid growth over the years.

We have built an organisation that today engages over 320 team members providing high quality direct care services to NDIS participants and back end corporate support. This has been externally assessed as we comply with the NDIS Practice Standards.

After serving the community for over 17 years, now known as Assured Care Solutions, today remains true to our founding philosophy – to put the needs of our clients first!

Our People

Sabah Izzet
Deputy CEO

Sabah has over 25 years’ experience in Senior and Executive Management roles across a variety of sectors, including 20 years in the community / disability sectors. Sabah works with the Chief Executive Officer and Directors by providing high level and strategic support. In collaboration with members of the AHC Leadership Team, Sabah also provides guidance, mentorship and assistance in their day-to-day operations.

Sabah has qualifications in Education and Project Management.

Rebecca Pavloudis
Manager, Community and Accommodation Services

Rebecca manages the operations of Community Services and Rostering at Assured Home Care, where she strives to ensure that AHC clients receive the upmost quality support and care for our clients to maintain independence and reach their NDIS goals. In addition, Rebecca has 18 years of experience in a range of disability support services. Rebecca is ambitious and driven to provide her teams with the tools necessary to achieve their workplace goals and provide the upmost care and support to our clients. Rebecca has certification and experience in both Disability Services and Mental Health.

Chelsea Murray, B.Sc (Psych), AGDip(Psych)
Manager, Specialised Services

Chelsea oversees the Nursing, Support Coordination and Implementing Provider functions of Assured Home Care. Chelsea has a strong person-centered approach, using multi-disciplinary principles to ensure clients across NDIS are supported to live their best possible lives.

Chelsea has qualifications in Psychological Science with Counselling and Interpersonal Skills and an Advanced Graduate Diploma in Psychology. Chelsea is registered with the Australian Counselling Association and prides herself on her creative and empathetic nature.

Richard Tisher
General Manager

Richard brings over 35 years of Senior Management and Leadership experience within various Community Service sectors including seven years in the Community Housing space. He joined Assured Home Care to manage Accommodation Services, focusing on improving and expanding Supporting Independent Living and providing a positive experience to current and future Assured Home Care clients. Now as General Manager of Assured Care Solutions he leads a proud team of managers who diligently works to grow our business, and strive to develop best practice for our clients.

Richard has qualifications in Business Administration.

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